Reference

How x1xx Handles Your Personal Information

When you open an account with x1xx, we collect only what we need to run your account, process payments through bKash, Nagad, and Rocket, and keep your sessions secure. Access to and availability of our services depends on your local law and eligible regions.

Account data kept minimalbKash, Nagad, Rocket payment data protectedNo third-party sale of your detailsRight to request data deletionContact us to update your records

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What We Collect and Why We Collect It

x1xx Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details, and account login credentials when you create a profile. When you deposit or withdraw through bKash, Nagad, or Rocket, we record the transaction reference and wallet number to match payments to your account — we never store your full mobile

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banking PIN. Device identifiers and session logs are kept to detect irregular access patterns and protect your wallet from unauthorised use. We also collect cookies that track which pages you visit within the platform; these help us understand how our account flows perform and where support
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is most needed. Your data is not sold to advertisers or shared with third parties outside of what is required to process payments and comply with applicable law. How long we retain data depends on the type: account credentials are held for the life of your
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account, transaction records for the period required under applicable financial rules, and session logs for a shorter rolling window. If you are in Bangladesh, your use of the platform and our handling of your data is subject to your local laws and eligibility rules. Any request
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to review, correct, or remove your data can be directed to our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We take a practical approach to data protection — keeping what is necessary, securing it properly, and giving you clear ways to act on your rights. Every section below covers a specific area of how your information is managed on this platform.

Payment Data Security Transaction references from bKash, Nagad, and Rocket are stored in encrypted form. We match payment records to your account by reference number, not by storing full wallet credentials.

Cookies and Session Tracking We use session cookies to keep you logged in and analytics cookies to see which account flows work well. You can adjust cookie preferences through your browser settings at any time.

Account Access Controls Your account is protected by password and OTP verification sent to your registered mobile number. We log each login attempt so unusual access patterns trigger an automatic flag for review.

Retention and Deletion We hold your account data for as long as your account is active. Once you close your account, we retain only what applicable law in Bangladesh requires, then delete the rest on schedule.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your information is stored, want to correct a detail on your account, or need to request removal of your data, our support team is here to help. Reach us through the channel that suits you — we aim to respond to privacy-related requests within a reasonable timeframe, and we keep a record of every query raised.

Team online

Live Chat

Open the chat window inside your account dashboard. Identify your query as a privacy request so it reaches the right team without delay.

Email Support

Send your request to our support email address found in the account help section. Include your registered mobile number for faster account matching.

Account Help Section

Log into your x1xx account, go to Account Settings, and use the Help form to submit a data query directly linked to your profile.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often from account holders in Bangladesh about how their data is managed, who sees it, and what they can do about it.

We collect your name, mobile number, and login credentials. When you use bKash, Nagad, or Rocket, we record the payment reference to match the transaction to your account.

We do not sell your data. We share payment references with bKash, Nagad, or Rocket only to process your transactions, and we comply with applicable legal requests as required by law.

Log into your account, go to Account Settings, and submit a data access request through the Help form. We will respond within a reasonable period and verify your identity before releasing details.

Yes. Contact us through live chat or the account Help form. We will delete what we are not legally required to retain and confirm completion once the process is done.

Payment wallet numbers are stored in encrypted form and never displayed in plain text after your transaction is confirmed. We do not retain your mobile banking PIN at any point.

Your use of x1xx and our handling of your data depends on your local law and eligible regions. We handle data as described here, but eligibility is subject to applicable Bangladesh regulations.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountx1xx Login InfoRoulette Spinmaster

How x1xx Handles Your Personal Information

Data Handling, Cookies, Security and Retention

How to Contact Us About Your Data

Live Chat

Email Support

Account Help Section

Frequently Asked Questions About Your Privacy

01 What personal data does x1xx collect when I open an account?

02 Does x1xx share my data with third parties?

03 How can I request a copy of the data x1xx holds about me?

04 Can I ask x1xx to delete my account data?

05 How does x1xx protect my bKash or Nagad wallet information?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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